QA: What should I do if I forget the administrator password for N100/N200 (Mi Home edition) door lock?
Answer: When the user cannot verify the administrator’s fingerprint, the administrator password is forgotten, but the door lock is not deleted from the APP , and the phone is close to the door lock and directly connected to the door lock, click on the door lock in the APP—-3 dots in the upper right corner– –User management, re-add fingerprint or password; if the APP has deleted the door lock, the door lock cannot be reset at this time, and the user needs to replace the front and rear panels at his own expense.

After the door lock is installed and before entering the fingerprint/password, you must remember the administrator password set so that the subsequent door lock can be used normally. If the product cannot be used normally due to forgetting the administrator password, it will not be covered by the warranty and after-sales service cannot be provided. If the user forgets or loses the administrator password, he can only purchase accessories at his own expense and try to repair it.

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Technical Deteails

Brand: Aqara

Smarter and Safer

Battery was take out. becuase of the shipping way

Aqara N100 is positioned in the family scene, which is an extremely safe intelligent door lock. It supports fingerprint, password, temporary password, mechanical key, NFC, mobile phone Bluetooth and other unlock methods. The communication protocol is Bluetooth 5.0, which supports HomeKit. The app can check the state of the door lock and the record of opening the lock anytime and anywhere. When the door lock gives an abnormal alarm, the alarm will be automatically pushed to your phone, so as to protect the home security day and night.

Easy to Use, User-friendly Design

Unlock with Fingerprint, password, temporary password, mechanical key, NFC (only supported by Xiaomi phone, Mi band 4, the latest watch), mobile phone Bluetooth, HomeKit.

Leave home mode: one key linkage, intelligent protection.

Set door lock via phone app.

Remotely view door lock status and log.

18 months super long battery life. (Due to the change of the operating environment, the battery life will be different).

Type-C emergency power supply.

Extreme Safety, Worry-free Use

3D capacitive fingerprint recognition

Customized PB fingerprint identification algorithm

Class C mechanical lock core

Mijia/Apple security chip

Protect peep hole from unlocking

Virtual password

Lockpicking alarm, remote phone linkage alarm, unlock alarm, low battery alarm

Fingerprint module encryption binding

Master control installed on the back

Minimalist Design, Rugged and Durable

Integrated panel, handle design

Frosted texture door lock frame & handle

Anti-fingerprint residue handle

100,000 hand press tests

Aluminum alloy one-piece structure

IML scratch resistant panel

Reliable Japan-made Mabuchi clutch motor

Convenient Control, Smart Linkage

Equipped with Bluetooth gateway, linked with many intelligent equipment (lamp, curtain, robot vacuum cleaner, etc.).

The whole lock tongue detects the electronic lock body, providing rich intelligent linkage conditions.

Specification

Power supply: 8 x AA batteries (6V DC, not included), Type-C emergency power supply (5V DC)

User capacity: 50 x fingerprints, 50 x permanent passwords, 25 x NFC devices, 25 x periodic temporary passwords, 8 x one-time temporary passwords

Wireless connection: Bluetooth 5.0

Executive standard: GA 374-2019, GA/T 73-2015(lock core), GB21556-2008

Operating temperature: -25°C ~ +70°C

Working humidity: 0~93% RH, no condensation

Product safety level: B

Lock core security level: class C （the hightest level）

Enterprise standard:

Q/QLML022

GA standard commissioned test, test standard:

GA 701-2007 general technical conditions for fingerprint lock

GA 374-2019 electronic security lock

GA/T 73-2015 mechanical anti-theft lock

GB standard commissioned test, test standard:

Gb21556-2008 general technical requirements for lock safety

Bluetooth test standard:

SRRC certification

BQB Bluetooth certification

MFI certification